In order to offer maximum satisfaction to our customers, and following the consumer protection code and in accordance with the applicable Law, namely the Civil Code and DL 84/2008, Go Fishing has an Exchange and Returns service .
Here are the rules for using this service:
1. The exchange for withdrawal must be made within 48 hours of receipt of the product, with the presentation of the respective invoice;
2. For manufacturing defects, the term of exchange is 30 (thirty) days, from the receipt of the product, with the presentation of the respective invoice;
3. The consumer has a period of 14 days for free termination of the contract, as provided in the applicable legislation.
4. We do not exchange products that show obvious misuse. The products must contain all accessories, parts and original packaging.
5. The product (s) purchased through the Internet may be exchanged or returned in accordance with the rules described above, as long as the product is part of the range of the Online Store.
More information about this service can be obtained through our services, by phone +351 212 742 292, hours of service from Tuesday to Saturday from 10:00 a.m. to 7:30 p.m., or by email at firstname.lastname@example.org